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Reading analytics

See which documents are read, by how many people, for how long, how far — and exactly which page makes readers stop.

1 min read Updated

On this page

Open Flipset → Analytics. Reads appear a few seconds after someone opens a Flipset viewer.

What you see#

MetricMeaning
ReadsTimes a document was opened.
ReadersUnique per day; logged-in users by account.
Avg. reading timeActive time only — the tab is visible, the viewer is on screen and the reader did something within the last 60 seconds.
CompletionReads that reached the last page.
DownloadsDownload button clicks.
Link clicksClicks on links inside the documents and on link hotspots.

Charts and lists: Reads over time, a document table (click a document for page-by-page details), Views per page and Average time per page — where readers stop, shown as shrinking bars — Searches inside this document, Links inside the documents, the last 25 reads and Recent readers. Every chart has a “Show data table” link, and you can export CSV.

Settings#

Flipset → Pro Settings → Analytics & leads:

SettingDefault
Record reading statisticsOn
Do not count administratorsOn
Respect Do Not Track / Global Privacy ControlOn
Also send events to Google Analytics 4 / Tag Manager if it is on the pageOff
Keep data for365 days (30–1825). Leads are kept until you delete them.

Google Analytics 4 events#

With the GA4 option on and gtag or Tag Manager present, Flipset sends:

EventWhen
flipset_openA document is opened
flipset_completeThe last page is reached
flipset_downloadDownload clicked
flipset_leadA lead was captured
flipset_link_clickA link inside a document was clicked

Privacy#

  • No cookies. Logged-out readers are counted with a value that changes every day, so they can't be followed over time.
  • Bots are ignored; requests are rate-limited per IP.
  • Data older than the retention period is purged automatically.

If nothing appears: check that tracking is on, that you are testing logged out (administrators aren't counted), and that your browser doesn't send Do Not Track.